International Patient Desk
+20 122 9503333Treatment planning, urgent coordination, and direct support for patients and families.
+20 122 9503333
info@carentour.com
Contact Care N Tour
One point of contact for international patients, families, referral partners, and corporate enquiries.
At Care N Tour, we coordinate medical travel planning, patient communication, referral support, and partner conversations through one Egypt-based team built for cross-border care journeys.
Patients
We respond to treatment planning, travel coordination, and case guidance enquiries.
Partners
We handle referral, corporate, and institutional conversations through the same coordinated team.
Coverage
We support international communication with a direct, multilingual, Egypt-based operating model.
Global Contact Model
A communications layer built for international coordination
Care N Tour manages contact across treatment planning, travel logistics, and institutional conversations through one connected response model.
24/7
Support window
Urgent coordination and patient support coverage
Multilingual
Communication style
Built for international patients and cross-border enquiries
Patient & Partner
Request types
Clinical, travel, referral, and corporate coordination
Egypt-Based
Operating base
Direct coordination close to providers and recovery logistics
Send A Direct Enquiry
Tell us what you need and we will route your message to the right Care N Tour team.
We review every message in the context of treatment planning, travel coordination, referral support, or institutional communication so visitors do not need to navigate multiple departments alone.
Typical response window: within 2 hours
Contact Channels
Use the form for detailed enquiries, or reach us directly through the channels below when you already know the team you need.
General Enquiries
info@carentour.comPatient, referral, and institutional enquiries handled by the Care N Tour coordination team.
Head Office
Office 23, Building D, Agora Mall, New Cairo, Egypt
Scheduled meetings and in-person visits can be coordinated through the main office.
Send A Message
Share your treatment question, travel concern, referral request, or corporate enquiry and we will respond with the appropriate next step.
By submitting this form, you allow Care N Tour to review your enquiry and contact you with the next practical step.
How We Handle Incoming Enquiries
Our contact experience is designed to feel structured, accountable, and internationally legible from the first interaction.
- We review each enquiry against its real context, from patient care planning to partner coordination.
- We keep communication centralized so the next step is clear even when multiple teams are involved.
- We respond with practical guidance, not generic acknowledgements, so visitors know what happens next.
Contact FAQ
Questions international patients and partners ask before contacting Care N Tour
We answer the practical questions international patients, families, referral partners, and corporate teams ask most often about contacting Care N Tour, including response times, medical records review, patient referrals, and treatment planning in Egypt.